Scheduling an appointment with one of our providers is now as simple as 1,2,3 with our new online scheduling feature!
At Family Health Medical Services (FHMS) the comfort and wellbeing of our patients is our priority. We focus on caring for individuals and families, building long term relationships with our patients, and providing health education on lifestyle, chronic medical problems, and preventative health care measures.
Your first appointment with us is used to introduce you to our practice, establish your medical history, and discuss your health care needs.
What to know before your first appointment:
If you are a new patient and you do not show up for 2 consecutive appointments, and you do not call to cancel, you will receive a call from our patient coordinator and a letter, which also will be sent to your insurance company, notifying you of your termination from the practice.
Submit Your New Patient Request Form
Please bring a list of your medications with their instructions to each visit. If you are taking any controlled medications, you will need to set up an additional appointment with our nurse for a risk assessment before any controlled medication will be prescribed.
During your first visit we will also discuss your past surgical and hospital history. It is necessary for you to retrieve the past 2 years of your medical records PRIOR to your new patient visit. We must receive these records at least 2 days prior to your appointment. If we do not, your appointment may be rescheduled.
Request for Release of Records
The Patient Portal is an online resource that provides 24/7 anywhere, anytime access to your medical record and an easy way to communicate to with your Provider. Unlike conventional email, the patient portal is completely secure allowing you real time access to your medications, test results and upcoming appointments.
You will receive your patient portal activation letter in the mail. We ask that you activate your patient portal and complete your health history prior to your first appointment.
How to Activate your Patient Portal Account
How to Update Your Medical Records
To protect our patients, families, visitors, and staff against the spread of infection, Family Health Medical Services has implemented the following visitation policy at all sites:
95 E. Chautauqua St.
Mayville, NY 14757
103 Allen St.
Jamestown, NY 14701
31 Sherman St.
Suites 2200 & 2600
Jamestown, NY 14701
216 East Main St.
Westfield, NY 14787